Suvidha Hospital & ICCU (“we,” “our,” “us,” or “the Hospital”) respects your privacy and is committed to protecting the personal information you share through our website, https://suvidhahospitalmalad.com/.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an appointment request, contact us, or enquire about our healthcare services.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you use our website or contact us.

Personal Information

When you submit an appointment request or enquiry, we may collect:

• Full name

• Phone number

• Email address

• Selected medical department or treatment

• Information you voluntarily provide in the message field

Health-Related Information

If you voluntarily include information about your symptoms, medical history, treatment requirements, or other health concerns in an enquiry, we may receive that information.

Please avoid submitting detailed medical records, sensitive health information, or emergency medical details through the website contact form unless specifically requested through an appropriate channel.

Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the website services and tools in use. This may include:

• IP address

• Browser type and version

• Device and operating system information

• Pages visited and time spent on the website

• Website usage and diagnostic information

2. How We Use Your Information

We may use the information collected to:

• Respond to appointment requests and enquiries.

• Contact you regarding your requested consultation.

• Understand which medical department or service you are enquiring about.

• Respond to questions about our doctors